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Health Insurance Counseling And Advocacy Program
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Last updated on July 15, 2008

Self Help for the Elderly strive to promote the independence, dignity and self-worth of seniors.
We will achieve this mission by empowering seniors to help themselves and by providing a comprehensive range of multicultural and multilingual services.

Description:
San Francisco Health Insurance Counseling and Advocacy Program is sponsor by Self Help for the Elderly

History:
San Francisco HICAP Volunteer Counselor

SF HICAP (Health Insurance Counseling and Advocacy Program) is looking for motivated volunteers to help senior citizens and people with disabilities in San Francisco understand their Medicare health insurance benefits and current changes.

SF HICAP is funded by the State of California to provide assistance to people enrolled in or eligible for Medicare. Volunteer HICAP counselors provide free one-on-one counseling about Medicare benefits and consumer rights, supplemental insurance plan choices, billing and claims problems, and other Medicare-related health insurance issues to support the independence of people making choices that affect their health and financial well-being. Volunteer positions for special community education and long term care insurance counseling are also available.

Training and time commitment:
• Free, extensive training in Medicare (36 hours of classroom work plus a minimum of 10 hours of internship.)
• Availability to volunteer 40 hours of service in a 12-month period and participate in at least 12 hours of continuing education in a 12-month period.

*Bilingual/bicultural volunteers particularly needed, especially in Spanish, Cantonese, Mandarin, Russian and Tagalog. To help us better meet the needs of diversity clients.

Please contact Vincci Wu, HICAP Volunteer Coordinator, at vincciw@selfhelpelderly.org for more information and to apply for a volunteer position.


Contact people:
 Rosa Alvarado, Program Manager, (phone), (email)
Vincci Wu, Volunteer Coordinator, (phone), (email)
Jennie Chavez, Outreach Coordinator, (phone), (email)

Main office number: (415) 677-7520
TDD number: (800) 434-0222
Office fax number: (415) 296-0313

Address:
 407 Sansome Street
San Francisco, CA 94111
(See a map)

Web Site: None specified

Miscellaneous Information
Besides English, which languages are spoken at your agency?
Cantonese, Mandarin, Spanish, Tagalog
What is the minimum age for volunteers at your agency?
18
Is your agency wheelchair accessible?
Yes
Does your agency have the capacity to host groups of more than 10?
Yes
Does your agency have the capacity to host groups of more than 20?
Yes


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