Mission:
Our mission is to empower youth to make successful transitions to independence in adulthood, through an innovative program that integrates employment in social enterprises and essential support services.

Vision: Juma provides a youth development program that combines employment in business enterprises we develop and operate, college and career services that expose youth to opportunities, financial education that promotes asset building and fiscal responsibility, and life skills that are crucial for future success. Juma fosters a safe, supportive community in which positive peer and adult relationships create the platform for youth to overcome social barriers and achieve self-sufficiency. We seek to pioneer scalable, sustainable models that maximize impact with youth and in our field.

Overview
Juma Ventures (Juma), a nonprofit organization based in San Francisco, is a youth development program that uses an innovative “social enterprise” approach to support disadvantaged youth in making successful transitions from high school to adulthood. Juma owns and operates concessions businesses at the three major Bay Area sports stadiums—AT&T Park, Monster Park, the Oakland Coliseum—and now, Qualcomm Stadium in San Diego, for the purpose of providing meaningful employment and job training opportunities to youth from low-income backgrounds. The experience youth receive in these jobs is complemented by services including college and career readiness, health and life skills workshops, financial literacy, matched savings accounts, and personalized case management services. Over the past 14 years, Juma has worked with more than 2700 youth from San Francisco and Oakland’s most underserved neighborhoods.

Description:
Juma’s Program
Juma’s program provides services that assist youth with the exposure, resources, and support they need to successfully complete high school and make the transition into post-secondary education and career-directed employment. We provide an integrated set of educational and career services and supportive adult relationships that assist each young person with developing individualized goals and plans for the future. Youth stay involved with Juma for one to three years, depending on when they enter the program. Our goal is to have at least 80% of our youth successfully transition to post-secondary education after high school.

While many high schools and youth programs are focused on graduation as their ultimate outcome, Juma’s program recognizes empowering youth to make successful transitions to college and career paths requires far more than just a high school diploma. Simply put, very few career paths exist that facilitate economic stability in the 21st century for teens without post-secondary education, and that fact is particularly true in the San Francisco Bay Area.

Program Outcomes & Accolades
• Of our 2007 high school seniors, 93% have continued on to post-secondary education. This is an increase of 9% over last year. Youth have been admitted to the following four-year institutions: UC Berkeley, UC Davis, UC San Diego, Mills College, SF State, San Jose State, Dominican University, Cal State East Bay, Cal State Long Beach, Tuskegee University, and Grambling State University.
• In 2007, we employed 125 youth in San Francisco and Oakland, earning $170,000 in wages from March – September. Also new this year is our expansion to San Diego, where we currently employ 35 youth who have earned $7,525 in wages to date.
• As of October 2007, Juma’s social enterprise includes three locations in the East Bay—the McAfee Coliseum, Memorial Stadium and Oracle Arena—serving the A’s baseball season, the Raiders and Cal Bears football season, and the Golden State Warriors basketball season.
• In August 2007, we took our second step and replicated our business to Qualcomm Stadium in San Diego, creating 40 new jobs for youth.
• Our 2006 Social Impact Report revealed that 97% of our participants are either still working and/or enrolled in academic or vocational training programs.
• Juma continues to operate the leading youth Individual Development Account (IDA) program in the U.S., with 550 accounts opened and more than $550,000 saved by program participants.
• Juma has successfully implemented its new evaluation system, Efforts to Outcomes.
• Juma has completed and implemented a performance management system, which was a result of a grant from the Taproot Foundation.

Social Enterprises & Youth Employment
Since our inception in 1993, Juma has been a pioneer in the growing field of “social enterprise,” a segment of the nonprofit sector where organizations own and run businesses as a means of achieving their social mission. Juma operates its social enterprises in a “double bottom line” manner, with an emphasis on social returns but with a constant eye toward financial sustainability.

Juma was one of the first nonprofits in the US to be awarded a franchise agreement to develop its first small business, a Ben & Jerry’s ice cream shop on Chestnut Street in San Francisco. Since then, Juma has developed a portfolio of businesses, including three Ben & Jerry’s shops, a special events catering operation, and a tourist lodge located near Yosemite National Park. Recently, Juma has focused its business operations in anticipation of future growth. Juma’s successful concessions business operates at AT&T and Monster Parks during the Giants and 49ers seasons, the Oakland Coliseum, Oracle Arena, and Memorial Stadium for A’s, Raiders, and Cal Berkeley football games, and Qualcomm Stadium for Chargers and Aztec football games. This enterprise generates more than $1.3 million in revenue annually and creates more than 200 meaningful employment opportunities for disadvantaged youth each year.

Youth Development Services
While employment in social enterprises has always been the core service in the Juma Program, Juma’s experience over the past decade has demonstrated that teens make the most significant progress when their on-the-job experience is supplemented with services that are specifically designed to support their transition from high school to college and careers. Today, Juma’s youth services include programs that facilitate the transition to post-secondary education & careers and promote positive youth development:

• Asset-Building and Financial Literacy: Juma pioneered the concept of Individual Development Accounts (IDAs) for youth, and currently runs the largest and most successful youth IDA programs in the United States. In this program, youth participants establish savings accounts, begin to save money from their paychecks, obtain money management education through a series of financial literacy workshops, and later receive matching funds, two to one, from Juma when they use their savings toward post-secondary education, home ownership, and small business start-up expenses.
• Education & Career Services: To encourage post-secondary education, Juma offers programs that provide exposure to college and career options. Youth participate in college tours on campuses throughout California and in career tours with major Bay Area employers. During their senior year, Juma provides assistance with college applications and financial aid, and support youth in their transition from high school to educational and career paths as they enter adulthood.
• Personalized Case Management Services: In addition to the workshops they attend, youth are matched with an Individual Development Manager who helps them develop a personal plan focused on short-term and longer-term goals related to education, career planning, and health/life skills. Juma's Individual Development Managers serve not only to assist young people in the process of setting and achieving goals; they also provide youth with a stable environment and constructive adult relationships, paving the way for economic self-sufficiency, personal and social stability, and positive community involvement.

History:
Juma's History

In the early 1990’s, Juma’s founder, Diane Flannery, was the director of a nonprofit program for homeless youth in San Francisco. During her tenure there, Diane had seen countless numbers of youth get caught up in the same unfortunate cycle – they’d come into the program, receive basic services and counseling, and eventually be placed in entry-level jobs. And, all too frequently, they’d lose their jobs and return to the streets. Seeing this, Diane developed the idea to start a business that could successfully employ and train these young people. The vision was to provide work experience that created stability in these young people’s lives, helping them build the skills and self-confidence needed to move forward toward college, better jobs and brighter futures. Armed with that vision, Juma Ventures was born.

Founded in 1994 with a Ben & Jerry’s ice cream shop franchise in San Francisco, Juma Ventures has since become widely respected as one of the leading social enterprise and youth development programs in the U.S. Since those early days, our program has evolved considerably, to include both social enterprises where teens receive employment opportunities and a focused set of support services that complement the experience youth receive on the job, preparing them for transitions to college and career paths when they finish high school. Today, Juma is focused on developing opportunities to scale our work, in order to expand our impact with youth and create a model that informs the work of other organizations in the nonprofit sector.

Contact people:

Vini Bhansali, Program Director, (phone), (email) Joshua Bloom, Program Coordinator, (phone), (email) Tamika Bennett, Program Manager, (phone), (email)

Main office number: (415) 371-0727
Office fax number: (415) 371-1634

Address:

131 Steuart Street San Francisco, CA 94105 (See a map)

Web Site: http://www.jumaventures.org

Directions:

Juma Ventures’ main office is located in downtown San Francisco, in a fabulous nonprofit office building that overlooks the San Francisco Bay and Bay Bridge. We are fortunate to call this beautiful – and very affordably priced! – location our. . . (more)   Nearest Metro/Subway Stop: Embarcadero,   Walk distance (in minutes): 5   Nearest Bus Stop: several

Miscellaneous Information

Besides English, which languages are spoken at your agency?
	American Sign Language, Arabic, Cantonese, French, Hindi, Korean, Mandarin, Russian, Spanish, Tagalog, Urdu
What is the minimum age for volunteers at your agency?
	21
Is your agency wheelchair accessible?
	Yes
Does your agency have the capacity to host groups of more than 10?
	Yes
Does your agency have the capacity to host groups of more than 20?
	No