Agency Details:

The Emergency Department Case Management Program is a proven, nationally recognized program that provides long-term comprehensive psychiatric, psychosocial, and medical care for underserved individuals who are medically fragile and often homeless who frequently rely on medical emergency services at San Francisco General Hospital.

Description:
An interdisciplinary team of social work case managers, nurse practitioner, primary care physician and psychiatrist provide medical and mental health counseling, intensive case management and crisis intervention services to people who frequently rely on medical emergency services at SFGH. Clients often have a complex interplay of medical, emotional substance abuse and psychosocial problems.
Our interdisciplinary team employs creative, flexible, and nonjudgmental approaches for minimizing harm and improving the quality of life for our clients while reducing overall health care costs.

History:
EDCM was established 1995.
The program has served as a model for similar programs being developed throughout the state and nationally. EDCM has been awarded the Safety Net Award by the National Association of Public Health Hospitals (1998)the Best Practice Award by the California Association of Public Health Hospitals (1998)and was named as one of five Best Practices programs (2002)by the California Endowment and California Health Care Foundation.

Contact people:

Kathy O'Brien, Program Coordinator, (phone), (email) Dimi Salvador, Administrative Assistant, (phone), (email) Janice Wells, Supervisor, (phone), (email)

Address:

1001 Potrero- 7th Floor San Francisco, CA 94110 (See a map)

Web Site: http://insidechnsf.chnsf.org/

Directions:

EDCM is located on the SFGH hospital campus, in Building 80 second floor (Ward 82)at corner of 22nd St and Potrero Ave   Nearest Metro/Subway Stop: 24th and Mission,   Walk distance (in minutes): 20   Nearest Bus Stop: #9, #48 and #33, 5 minute walk

Miscellaneous Information

Besides English, which languages are spoken at your agency?
	Spanish
What is the minimum age for volunteers at your agency?
	18
Is your agency wheelchair accessible?
	Yes
Does your agency have the capacity to host groups of more than 10?
	Yes
Does your agency have the capacity to host groups of more than 20?
	No

Last updated on March 9, 2010