United Policyholders was founded in 1991 as non-profit tax-exempt organization dedicated to educating the public on insurance issues and consumer rights. Our first major project was working with over a thousand victims of a devastating October, 1991 firestorm in the Oakland/Berkeley, California hills to help them understand their policies and receive prompt, fair insurance claim settlements.

Since that time, United Policyholders has provided consumer-oriented insurance education in Florida, Texas, New Mexico, Oregon, and throughout California. Much of our work takes place in communities that have been hit by natural disasters such as hurricanes, wildfires, earthquakes, and floods giving rise to large numbers of insurance claims and resulting consumer confusion and frustration.

UP publications are generally free of charge and include: Tips for Flood Claimants, Tips for Fire Claimants, Tips for Earthquake Claimants, Tips for Disability Claimants, Hiring an Attorney; Why, When and How, and a half hour videotape titled; Ten Steps…Settling Your Insurance Claim.

History has shown that strong legal rights for insurance consumers are necessary to ensure fair claim settlements. Insurance is a very active, changing body of law and consumer rights are always vulnerable to attack. Recognizing that appellate courts reviewing insurance cases were being deluged with insurance company and trade association briefs, UP launched an Amicus Project in 1995 to present information to courts from a consumer perspective. The project is making great progress toward providing appellate courts with a much-needed balance in perspectives on pending insurance cases.

Contact person: Amy Bach, Executive Director, (phone), (email)
Main office number: (415) 393-9990
Office fax number: (415) 677-4170

Address:

222 Columbus Ave., Suite 412 San Francisco, CA 94133 (See a map)

Web Site: http://unitedpolicyholders.org

Directions:

Located near the intersection of Broadway and Kearny. Take BART to Montgomery St. Station, walk up Montgomery to the intersection with Columbus Ave., take a left up Columbus.   Nearest Metro/Subway Stop: Montgomery BART,   Walk distance (in minutes): 10

Miscellaneous Information

Besides English, which languages are spoken at your agency?
	No others
What is the minimum age for volunteers at your agency?
	21
Is your agency wheelchair accessible?
	No
Does your agency have the capacity to host groups of more than 10?
	No
Does your agency have the capacity to host groups of more than 20?
	No